Refund Policy

Refund Policy

Not completely happy with your order? No problem.

100-Day Wake-Up Guarantee

Wear Silent Wake for up to 100 days. If it doesn't wake you — for any reason — send it back for a full refund. No forms, no long explanations, no hassle.

How to return

Just email us to start a return. We'll confirm the return address and next steps. Please make sure the item is in returnable condition.

Refunds

Once we receive your return, we'll process your refund to your original payment method. Refunds typically appear within a few working days, depending on your bank or card provider.

Faulty items

If your item arrives damaged or faulty, contact us straight away and we'll make it right — a replacement or a full refund, your choice.

Contact

To start a return or ask a question, reach us via our Contact page.